
You can have insurance and still struggle to get the care you need.
At The Town Doctor, we believe everyday healthcare should be personal, accessible, and affordable. That's why we do things differently.
Healthcare is better when it's personal.
Healthcare can be confusing. It doesn't have to be. Here are some simple answers to help you understand a different way to get the care you need.
Direct Primary Care is a simpler way to get healthcare. Instead of billing your insurance every time you visit the doctor, you pay a monthly membership fee directly to your doctor's office.
This gives you a direct relationship with the one taking care of you, and makes it easier to get care when you need it.
Most primary care offices bill your health insurance for each visit. This can mean copays, deductibles, and surprise bills.
With DPC, you pay one set monthly fee for your primary care. You don't have copays or deductibles for covered visits.
You also have a more direct connection, without insurance companies standing between you and your care.
Because getting healthcare shouldn't be so hard!
DPC gives you a more personal way to get care. You have more ways to reach the one taking care of you, more time to talk about your health, and a clear monthly cost for your primary care.
You can join DPC with or without health insurance.
Many people keep a high-deductible insurance plan or another form of coverage for bigger medical expenses. Others use a health share or medical cost-sharing program.
DPC takes care of your everyday primary care needs. You'll still want a plan for unexpected medical expenses.
You can still have a primary care doctor!
You don't need health insurance to become a member of The Town Doctor.
You pay your monthly membership directly to us and have access to the primary care services included in your membership.
You will still need to plan for things like hospital stays, surgeries, and emergencies.
Our adult membership is $99 per month.
You pay a simple monthly fee instead of paying a copay every time you come in for covered primary care.
We want you to know what to expect instead of worrying about another surprise bill.
No! Covered primary care visits are part of your monthly membership.
You don't pay a separate copay or deductible for those visits.
You can keep your health insurance.
You simply use your DPC membership for everyday primary care instead of running those visits through insurance.
Your insurance can still be there for things like hospital care, surgery, and other major medical expenses.
Yes, you can use Health Savings Account (HSA) funds to pay for a Direct Primary Care (DPC) membership.
Your membership gives you access to many of the services you need to stay healthy, including:
Our goal is to help you stay healthy, get answers, and feel supported along the way.
Yes! You can reach our team by phone, or email.
You don't have to wait until your next appointment to ask a question or get help with a health concern.
We offer same-day or next-day appointments when available.
We work hard to make getting care easier, without long waits, crowded waiting rooms, or the frustration of trying to get an appointment when you're sick.
Yes! We offer both office visits and virtual visits when appropriate.
This gives you more ways to connect with your care team without always having to come into the office.
Absolutely! You can reach out when you're sick or have a health concern.
We help with many everyday illnesses and minor health problems. We'll also help you decide if you need additional care.
For life-threatening emergencies, you should always call 911 or go to the nearest emergency room.
Lab tests are not all included in your monthly membership, but we offer many common lab tests at greatly reduced prices.
In fact, many of our patients save up to 95% compared to typical prices.
We'll help you understand what tests you need and what they cost before moving forward.
Yes! We have many common medications available right here in our office.
This can save you time and money because we often offer medications at much lower prices than traditional pharmacies.
Easy peasy! We can order your imaging here in our office. You 'll know what it costs with no surprises.
Your DPC membership does not cover specialist visits, hospital stays, surgeries, or emergency room care. That's why we encourage members to have a plan in place for larger medical expenses, whether that's traditional health insurance or another form of medical coverage.
If you have health insurance, it may help cover some of these expenses, depending on your plan.
And remember, you're not on your own when you need care beyond primary care. We can help guide you through the process, coordinate with specialists and other providers, and help you navigate your next steps.
Not at all!
Some of our members don't have health insurance. Others have insurance but are tired of high deductibles, copays, and limited access to their doctor.
DPC can work alongside many different insurance plans. You don't have to give up your insurance to enjoy the benefits of a more personal approach to primary care.
It can be! Families want to know they have someone to call when a child gets sick, a parent has a health concern, or something just doesn't seem right.
DPC gives families a more direct way to connect with their primary care team.
That's okay! You don't have to be unhappy with your current doctor to explore DPC.
Some people simply want better access, more personal attention, and a clearer idea of what their everyday healthcare will cost.
It's worth learning about your options.
Because we believe healthcare should be about people, not paperwork.
More than 10 years ago, we started The Town Doctor with a simple idea: people deserve someone who knows them, listens to them, and has time to care for them.
We wanted to bring back the personal side of medicine.
We still believe that today.
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