ABOUT

EXPERIENCE THE DIFFERENCE.

WHAT SETS US APART?

Independent medical practices, like the rest of the healthcare industry is suffering, as consumers turn to large institutions and insurance driven solutions for their primary care needs. In order to combat the trend, we needed to create a reason for consumers to obtain quality, affordable healthcare without the red tape and hassle. Believing strongly that sustainable primary care has an important place in our healthcare system, we decided to do things differently. Our solution is The Town Doctor®, an improved design to restore the relationship with patients, and provide an opportunity to communicate and care for consumers proactively, and right at the point of purchase. It’s not just about providing primary care, but recognizing the vital, and complementary roles that each part of us plays. By creating solutions and nourishing people without the rush, The Town Doctor® understands caring for people isn’t just something we do –it’s who we are. Getting to know people uniquely and designing care to help them reach their peak performance is rewarding for all of us.

Our direct primary care model disrupts the status quo and traditional shopping of healthcare by transforming stagnant care into an exceptional experience that breathes life into both people, families and the doctor that takes care of them. We are a sustainable primary care oasis who believes in educating healthcare consumers of their choices, and our belief is that proper care starts first when built on a relationship with a physician who knows you well. Our practice focuses’ on people, and intentionally putting health before medicine. At the top of our priorities is the stewardship of our bodies, our healthcare dollars and the overall health of our practice.

One of our goals is to help educate a future generation of physicians, while providing top-class care to both our children and grandchildren. To support a healthy clinician-patient relationship, we provide many ways to connect so you too can feel like you have a ‘doctor in the family’. We wouldn’t want it any other way, and continue to refine the model to push family-friendly direct primary care practices to new levels of expertise. We invite you to join our mission to develop high performing, economically enhancing primary care. We work hard, play hard, and believe that what we are doing is worthwhile, life-giving, and important to growing healthy communities.

At The Town Doctor, we’re more than just your doctor. We’re your neighbor. And since we live the area, more of the money you spend stays in our local community, while the money we help you save is kept in your pocket. Consumer response has been strongly positive, as the impact of our care changes the landscape and design of their health, wellness and the way they pay for it. Your support of The Town Doctor® makes our community a better place to live, and we thank you for that.

This is our story. We have the time to hear yours.

The Town Doctor Team

Dr. Robert Steves

Dr. Steves, founder of The Town Doctor is a widely regarded board certified family physician, speaker and consultant, who challenges the status quo, and enjoys getting to know his patients well. Husband, father of 7 children, 2 grandchildren, and expert with over 20+yrs in his field, his commitment to high-quality primary care and healthy living extends far beyond the walls of his practice, educating on the benefits of wellness and prevention at every opportunity. When he's not taking care of patients, he enjoys time with his family cooking, local farmer's markets, boating, and traveling. It is his joy and privilege to care for the community and people living in Lebanon, Mount Juliet and the surrounding Nashville areas.

Jennifer Steves, RN

As co-founder, Jennifer is a passionate nurse and patient advocate delivering hope and healing through exceptional primary care. With a wealth of skills and clinical experience as a nurse and health coach from both private and corporate settings, she is committed to transforming the primary care landscape with innovative solutions at Town Doctor. For the past 9 years, Jennifer has continued to find joy in nurturing growth at The Town Doctor alongside an amazing team while balancing her most important role: raising and homeschooling her seven children. As a proud grandmother of two, she cherishes family time, filling her home with music, delicious home-cooked meals, and engaging discussions about fixing a broken healthcare system, regenerative farming and nutrition.

Christina Strauss PA-C

Christina is a dedicated and compassionate board certified Physician Assistant with a commitment to providing high-quality, nourishing care. With an impressive background in diverse healthcare roles such as a direct care physician assistant, pharmacy technician, and medical scribe, Christina is well-equipped to meet the needs of her patients. She is known for her adaptability, and easy going, calm demeanor. She is committed to fostering a relaxed and unhurried environment for each of her patients, and a whole-person approach ensuring they receive the attentive and individualized care they deserve. When she's not working, she enjoys time spending time with friends and family, hiking, baking and spending time outdoors.

Nurse Amy G., Lifestyle Coach

Nurse Amy has spent over 20 years in nursing, a passion held since childhood. Her experience in family practice includes well-woman care, minor surgeries, pediatrics, and internal medicine. Amy love's helping patients achieve their healthcare goals, with a special focus on nutrition, health longevity and weight loss. With a strong lifestyle focus she strives to empower patients with the information and resources they need to make informed decisions about their health. Outside of work, she is a proud mother of three and a grandmother of five. In her free time, she enjoys reading her Bible, crocheting, and tending to their family garden. She looks forward to supporting you on your health journey.

Leah V., NTP, Lifestyle Coach

Leah is a dedicated Nutritional Therapy Practitioner with a passion for guiding individuals on their health journeys. Graduating with exemplary marks from The Nutritional Therapy Association in July 2021, she combines her strong educational background, and certification in blood chemistry with hands-on experience to create personalized wellness plans. Her commitment to excellence is evident through her academic achievements. She also brings her culinary talents as an Assistant Chef where she teaches patients how to create delicious, nutrient-dense meals, meal plan, and make easy swaps in the kitchen pantry. Her warm, empathetic approach and commitment to holistic health make her an exceptional health coach, ready to empower clients to achieve their wellness goals. Outside of work, you can find her cooking, enjoying time with her family, and finding treasures at the thrift shops.

Chris A., RN

Chris is a compassionate registered nurse with over 50 years of experience in both the operating room and family practice. Known for her friendly demeanor, she creates a warm and welcoming environment for both patients and colleagues alike. At 72 years young, Chris embraces an active lifestyle, enjoying walks with her two dogs and spending quality time with her 16 grandchildren and great-grandchildren. Always ready for an adventure, she treasures moments with family and friends, delights in cooking, and engages in her church's Bible study. Chris' wealth of experience, combined with her genuine care for others, makes her a beloved member of our team and a trusted ally in health.

Jai Crowder, MMFT

Jai is a devoted mental health counselor who graduated from Trevecca Nazarene University with his masters in Marriage and Family Therapy, and is board certified through the Association of Christian counselors. He brings a warm, empathetic approach to each session, with a focus on empowering individuals to achieve their personal goals. Jai has developed customized plans to support clients across various settings to include children, adolescents and adults. Equipped with skills in research, communication, and conflict resolution, Jai utilizes evidence-based approaches, including Trust Based Relational Intervention and trauma recovery strategies. Outside of counseling, he enjoys family, building custom chess sets, trying new recipes, fishing, and camping—always eager for new adventures!.

PATIENT STORIES

"By far the best medical care I've ever received. The entire staff goes beyond normal standards to help you in any way to better your health. It has truly been a blessing getting to know The Town Doctor and all its staff. They have gotten me thru some pretty bad health problems in the past two years. I feel like they were there for me professionally and personally. They are like family now, and I love that." - M.B.

"Being new to Lebanon, my wife and I were recommended to The Town Doctor. After our initial appointments we could not be more thrilled with Dr Steve’s and his team. The care, service, and follow up was terrific and we look forward to them taking care of our medical needs for a long time. As early retirees without traditional health insurance their care model is perfect for us. Combined with their expertise, service, and follow up we are delighted we found them. Top notch health care providers." -R.C.

"I honestly can't believe that a doctors office still exists with such great service. They really seem to want to know their patients and I have been really impressed with the time they take with you during an office visit." -J.A.

"We have had the most amazing experience with The Town doctor over the last year. We will never go back to the way we were doing healthcare. His personalized approach makes us feel very important and he give his full and undivided attention each and every time. The rest of the staff is top notch as well. "-J.K.

"This place is phenomenal! My husband seen Dr. Steves for his primary doctor and his staff was ALWAYS very nice, and welcoming. My husband has a lot of medical issues and he is very hard to please because he has had so many bad, careless doctors, BUT he still to this day talks about how great The Town Doctor is. He wishes he could still see him but we ended up moving out of Tennessee. If you are looking for a doctor and you are on the fence, then just do it. Don't think twice about this facility. The entire staff is remarkable!"-D.S.

"Thorough, professional, caring, excellence. Dr. Steves and his staff know their patients and can usually take care of typical illness, etc. WITHOUT you the patient needing to make an "office visit". The monthly membership is reasonable and well worth the value. Highly recommended!" - N.T.

"Dr Steves was great! This is how family medicine should be. I love what he is doing, the business model he has, and his bedside manner is fantastic. Very knowledgeable and truly has his patients best interest in mind." -Z.A.

'Dr. Steves is a wonderful doctor. He is very receptive to his patients needs. His wife assists him as his office manager and together they provide a very unique and personalized service for his patients. This is a very family oriented practice and his staff is great. Highly recommended. I'm glad to be one of his patients." -.M.B.

"I couldn’t ask for a better Doctor! Dr. Steves is on of a kind. He takes the time to listen to what you have to say, great bedside manners, all in all phenomenal!" -H.S.

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